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Balancing Autonomy With Oversight: Telecom's Path to Agentic AI Implementation

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Telecom operators are embracing the benefits of agentic AI, but must strategically approach its implementation to ensure there is no risk to the systems their customers depend on. The telecommunications industry stands at a critical juncture where the promise of agentic AI meets the reality of operational complexity. As telcos face mounting pressure to innovate rapidly while maintaining unwavering service reliability, the challenge becomes clear: how can operators harness the transformative power of autonomous AI agents without misinforming customers or compromising the mission-critical systems that millions of customers depend on daily?The telecommunications industry stands at a critical juncture where the promise of agentic AI meets the reality of operational complexity. As telcos face mounting pressure to innovate rapidly while maintaining unwavering service reliability, the challenge becomes clear: how can operators harness the transformative power of autonomous AI agents withou...
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Netcracker Receives Three Gold Stevies in 2025 American Business Awards

Netcracker’s Groundbreaking Satellite, MVNO Cloud and Intelligent Operations Automation Solutions Attain Top Honors in Premier Business Excellence Awards Program. Netcracker Technology announced today that it has been honored with three Gold Stevie Awards in the 2025 American Business Awards, the preeminent program recognizing excellence in business across the U.S. Explore more about Netcracker’s award-winning innovations and how they’re shaping the future of digital transformation.
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Netcracker and Swisscom Win TM Forum Excellence Award for Pioneering Autonomous Operations Program

Swisscom’s Successful Creation of Autonomous Network Domains to Accelerate Growth and Maximize Agility Recognized With Impact & Innovation Award During DTW Ignite in Copenhagen. Netcracker Technology announced today that, along with its customer Swisscom, it has received the TM Forum Excellence Award for Impact & Innovation during DTW Ignite in Copenhagen. The joint entry was recognized for Swisscom’s groundbreaking operations transformation, which the operator embarked on to create more value for its customers and shareholders and drastically cut service delivery times. Learn more about how Netcracker and Swisscom are driving innovation in autonomous operations.
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Netcracker Receives TM Forum Moonshot Catalyst Award for Groundbreaking Monetization Model for the Automotive Industry

Netcracker, Toyota, Vodafone, NTT Data and Other Partners Collaborated on Sophisticated Applications to Enhance Connected Vehicle Experiences and Create New Revenue Opportunities. Netcracker Technology announced today that it has been recognized, along with partners including Toyota, Vodafone and NTT Data, for a revolutionary TM Forum Moonshot Catalyst project focusing on the complex technical and business challenges that automotive OEMs face when deploying advanced applications for connected and autonomous vehicles. Explore the full story behind this recognition and innovation here .
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Building a Data-Based Foundation for AI Strategy

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As AI-powered solutions become crucial for telecom operators, it is important to ensure the right data is in the right format for positive results. By focusing first on their digital transformation goals, CSPs can confidently implement AI strategies to improve their businesses. Homebuilders have long recognized that the structures they are building depend first on creating a strong foundation. The same can be said of CSPs, only in this case, that foundation takes the form of data instead of concrete. As CSPs look to modernize their IT systems, one of the key goals is to leverage their vast networks and customer data assets to improve operating efficiencies and customer service and create new revenue opportunities. Learn more about how telecom operators can build a strong data foundation to drive successful AI strategies .
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Netcracker and Its Customers Discuss the Importance of AI and Automation in Driving Exceptional Experiences at DTW Ignite

Netcracker’s Strong Partnerships Take the Spotlight During Stage Talks With Odido, Telenet, TELUS and Virgin Media O2, on Modernizing IT Systems to Gain Agility and Efficiency. Netcracker Technology announced today that it will showcase its unrivaled approach to providing versatile AI-driven solutions for communications service providers during DTW Ignite from June 17-19 in Copenhagen. Discover how Netcracker is transforming the telecom industry with AI-driven solutions and strategic partnerships at DTW Ignite .
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Netcracker and e& UAE Win Excellence in Service Orchestration Awards From FutureNet

Awards Recognize Successful Outcomes for Operator in Operational Efficiency, Time to Delivery and Customer Experience. Netcracker Technology announced today that it has received FutureNet World and FutureNet MENA awards for Service Orchestration with its customer e& UAE. The awards, which were presented in London and Dubai during events in May, recognize the most innovative automated service orchestration solution. Learn more about this award-winning collaboration between Netcracker and e& UAE.
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