Netcracker Technology

Netcracker has received the 2026 AI Excellence Award for its Agentic AI Solution, recognizing its role in helping communications service providers accelerate automation and modernize network operations. Built specifically for the telecom industry, the solution enables operators to streamline complex processes, improve customer experiences, and make faster, data-driven decisions through AI-powered automation. The recognition highlights the growing impact of AI in helping telecom providers improve efficiency, accelerate service delivery, and prepare for the future of autonomous operations. Discover how AI is transforming the future of telecom operations.

As telecom providers continue to embrace AI and automation, DTW Ignite 2026 will bring together industry leaders to explore what's next for the sector. Netcracker will join the event to share insights on AI-native telecom, autonomous network operations, and strategies for improving operational efficiency while creating new business opportunities. Through keynote sessions, panel discussions, and collaborative conversations with leading telecom operators, the company will highlight how AI is helping service providers simplify complex operations, enhance customer experiences, and prepare for the future of digital connectivity. The event will also showcase innovative approaches to responsible AI and next-generation network automation. Discover how AI is shaping the future of telecom and network automation .

Digital transformation is never a one-time project—it’s an ongoing journey. That’s exactly what Telenet and Netcracker are proving with the expansion of their long-standing partnership. By bringing B2B and B2C operations onto a single digital platform, Telenet aims to simplify processes, improve customer experiences, and accelerate the delivery of new enterprise services. The move will help streamline operations, reduce system complexity, and create a scalable foundation for future growth and innovation. It’s another step toward building a more agile and efficient business that can better meet the evolving needs of both consumer and enterprise customers. Discover how unified digital platforms are helping telecom providers drive efficiency, innovation, and better customer experiences.

Physical AI is transforming industries by enabling intelligent robots, autonomous systems and smart devices that can interact with the real world. However, delivering real-time intelligence requires significant computing power, making scalability a challenge. By leveraging edge computing and distributed AI architectures, communications service providers (CSPs) can help overcome these limitations. Processing AI workloads across edge and cloud environments reduces device complexity, improves performance and enables new AI-driven services. As Physical AI adoption grows, CSPs have an opportunity to move beyond connectivity and play a larger role in orchestration, service delivery and monetization. The combination of AI, edge computing and telecom infrastructure is opening the door to new business models and revenue streams across industries. Explore how CSPs can unlock the full potential of Physical AI through edge-enabled innovation.

Agentic AI promises a smarter, more proactive telecom operation — but getting from pilot to production isn't automatic. Even with strong modular agents, operators hit four common roadblocks: Integration complexity — Use platforms with MCP or pre-built connectors to oss/bss platforms to reduce friction. Data access and quality — Agents are only as good as the data they reach, so invest in governance and real-time pipelines. Change management — Train teams to work alongside AI agents and trust their outputs while keeping human oversight. Continuous optimization — Track performance and business KPIs, feeding insights back into each agent's improvement cycle. Interoperability protocols like MCP and A2A tie it together, letting agents from different vendors share context and coordinate actions. The result is a connected ecosystem rather than scattered experiments. Learn more about Netcracker Agentic AI Solution .

Service providers have poured massive investment into fast, low latency networks, yet the commercial side keeps lagging behind. The bottleneck usually isn't the network at all. It's the legacy BSS systems quietly running underneath, designed for a slower and more predictable era. This post explores how cloud native monetization platforms, domain specific Agentic AI, and digital twins enable real time charging, flexible product catalogs, and risk free experimentation across enterprise, B2B, and wholesale markets, and why the right experienced partner makes all the difference when it comes to turning network investment into real revenue. Learn more about cloud native BSS with Netcracker.