Netcracker Technology

The telecom industry is experiencing rapid transformation as operators adopt automation and orchestration to support next-generation services. For B2B customers in particular, the need for agile, reliable, and scalable connectivity has placed increasing pressure on traditional network operations. Swisscom has been actively addressing these challenges through its autonomous networking strategy. A key component of this strategy is the expansion of domain orchestration capabilities to support B2B overlay services and complex Business WAN environments. Challenges in B2B Network Operations B2B services often span multiple network and IT domains, making coordination and lifecycle management difficult. Manual processes can slow down service activation, increase operational costs, and limit the operator’s ability to scale efficiently. To overcome these limitations, operators are turning to domain orchestration platforms that enable end-to-end automation across heterogeneous environments. ...

Telecom operators are undergoing continuous transformation as they expand services adopt new technologies and respond to changing customer expectations. One of the most significant challenges in this environment is delivering a consistent and personalized customer experience across multiple touchpoints. Intelligent customer experience platforms are designed to address this challenge by unifying customer data and enabling smarter engagement. Traditional telecom systems often store customer information in separate databases related to billing customer care and network operations. This fragmented approach makes it difficult to gain a complete understanding of customer behavior. Intelligent customer experience solutions bring this information together into a single view allowing teams to analyze customer journeys more effectively and tailor interactions accordingly. AI plays a central role in enhancing customer experience. By analyzing large volumes of customer data AI driven tools can i...

Telecom operators operate in highly complex environments that require reliable systems to manage service delivery operational data and internal processes. Business support systems help connect network activity with billing customer management and operational reporting. As networks expand these systems must evolve to handle increased data volumes and service diversity. One area of focus in BSS modernization is mediation. Mediation systems collect normalize and distribute data between network elements and business applications. Improving these processes helps reduce system errors and supports smoother operations across departments. Modern BSS enhancements often prioritize configurability and internal development efficiency. By allowing teams to adapt systems more quickly operators can respond to service changes without major system overhauls. This flexibility supports both operational stability and long term planning. Rather than promotional announcements these system updates represen...

Telecom operators often modernize revenue systems to improve accuracy scalability and operational performance. SLT MOBITEL recently completed a revenue management modernization project that consolidated billing operations into a single platform. The updated system supports both retail and enterprise services and is designed to handle growing transaction demands. By modernizing its revenue infrastructure SLT MOBITEL aims to maintain billing reliability while supporting business growth. The project also includes long term support services to ensure system stability. Read the official announcement now!

Intelligent B2B CPQ solutions help businesses manage the complexity of product configuration pricing and quote generation in one system. This type of solution is built to guide sales teams through accurate configuration of products services and pricing with minimal manual effort. The Netcracker Intelligent B2B CPQ solution blog describes how such platforms support enterprise sales by automating pricing rules enforcing discount governance and providing flexible pricing models. These features are especially useful for organizations that sell complex products or service bundles with multiple pricing tiers and conditions. Intelligent CPQ also improves visibility and consistency because all pricing logic and product data remain centralized. Read the detailed blog here Netcracker Intelligent B2B CPQ Solution

Revenue management in the telecom industry involves handling large transaction volumes multiple service plans and constant data processing. As customer demand grows older systems often struggle to keep pace leading to operational challenges and increased risk during upgrades. This press release shares a real world example of how a telecom operator addressed these challenges by completing a major revenue management upgrade supported by cloud deployment. The initiative allowed the organization to improve system scalability streamline operations and prepare for future digital services. Cloud infrastructure enabled centralized control better performance monitoring and enhanced system reliability across the organization. The story reflects common challenges faced by telecom providers where modernization must be carefully executed to avoid service interruptions. By adopting cloud technology the operator strengthened its operational foundation while maintaining service continuity for custom...