Netcracker Technology

Netcracker GenAI Telco Solution Recognized for Its Ability to Securely Harness Sensitive Telco Data and Commercially Deploy Meaningful Use Cases Netcracker Technology announced today that it has received the 2024 Network X Award for Outstanding Network AI Solution from Informa Tech. GenAI has the potential to transform telecom by automating processes and analyzing data more efficiently than ever before. However, this valuable telco data is incredibly sensitive and rapidly changing. As telcos continue their digital transformations and become techcos, they need a way to ensure customer data remains accurate and protected when used with GenAI large language models. Netcracker GenAI Telco Solution is designed to safely deliver telco data and knowledge to any GenAI model, which allows CSPs to transform customer interactions and greatly increase business productivity. Netcracker’s commercially deployed solution and use cases are already helping CSPs to revolutionize customer experience a...

In this interview with Telecom Review, Ari Banerjee, SVP of Strategy, shares Netcracker's focus on privacy and security for customers, its commitment to sustainability and the role of AI and GenAI in digital transformation. To watch interview video click here .

As technology continues to evolve, CSPs can keep up with new demands by ensuring they are using a modern and agile BSS. The telecom industry is facing evolving requirements to accommodate new and enhanced technology, such as 5G and IoT. With their existing BSS, many telcos are unable to keep up with the pace and scale of new product launches. By upgrading their existing systems to be more modern and agile, CSPs can ensure they are prepared for future opportunities as they transition from telcos to techcos. Netcracker’s portfolio of cloud-native solutions is designed to provide the support and features needed to ensure a smooth transition from telco to techco, so CSPs can stay on top of industry changes and seize new opportunities. Click here to read more.