Netcracker Technology

CSPs often opt to upgrade individual pieces of their systems at a time during the digital transformation process. However, this method can result in systems that lead to poor customer service and security risks, among other challenges. While digital transformation initiatives have been underway for years, many telcos are realizing that upgrading only select components of their technology stack at a time is not delivering the necessary results. The problem isn't that operators are not pursuing digital transformation, but rather that it's happening in isolated pockets, leading to fragmented systems and suboptimal outcomes. Discover why a holistic approach is key to successful digital transformation—read the full article on The Case for Holistic Digital Transformation.

South American Operator Will Benefit From Improved Business Continuity, a Future-Proofed IT Environment and a Strong Foundation for Continued Growth. Netcracker Technology announced today that Telecentro Argentina has committed to a multi-year engagement that will give the operator a stable IT platform and support and maintenance services as it plans for additional capabilities and improvements to benefit its business and customers. Telecentro Argentina, which delivers key services including broadband, telephony and video to B2C and B2B customers and controls an extensive fiber network, will continue to leverage Netcracker Digital OSS – part of Netcracker Digital Platform – to support future growth and the ability to deliver an improved overall experience across all lines of business. Read the full post about Netcracker digital OSS and critical support services here.

Netcracker Digital Platform Recognized for Helping CSPs Maximize Their Digital Transformation Value and Create New Revenue Opportunities Netcracker Technology announced today that it has received the Glotel Award for BSS/OSS Modernization Excellence from Telecoms.com, recognizing its success in helping telecom operators drive business growth, accelerate agility and create new and innovative monetization opportunities. As CSPs continue the push to become data-driven technology companies, Netcracker Digital Platform allows them to accelerate the transformation timeline, seamlessly expand their portfolios to offer services beyond connectivity, leverage investments in AI and GenAI and move into different industry vertical markets through an expanded partner ecosystem. Read the full article to discover how Netcracker is revolutionizing telecom with award-winning innovation .

The combination of OSS with AI/analytics will lead to significant advancements in the areas of service lifecycle management and service assurance. Artificial intelligence for IT operations (AIOps) is an essential component of digital transformation as service providers evolve from telcos to techcos. By applying automation and AI technologies to the service operations layer, significant advancements can be achieved in a number of key areas that will benefit telecom service providers. Read the full blog about Netcracker’s AIOps capabilities here.