Posts

C Spire Leverages Netcracker’s GenAI Capabilities for Improved Customer Experience and Operational Efficiency

U.S. Communications Service Provider Upgrades to Latest Version of Netcracker Revenue Management to Benefit From AI Features That Automate the Bill Explanation Process. Netcracker Technology announced today that long-term customer C Spire has added the advanced capabilities of the Netcracker GenAI Telco Solution to its implementation of Netcracker Revenue Management, enhancing the service provider’s billing care experience and driving automated care operations. Learn more about how C Spire is transforming customer experience with Netcracker’s GenAI Telco Solution .

Has Agentic AI Displaced Generative AI for Telcos?

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After 3+ years of GenAI focus, Agentic AI has seemingly taken over in 2025 – or at least become the most fashionable AI iteration. However, the reality is that when you give GenAI the right tools – it actually is Agentic AI. Let’s explain. Discover more about how Agentic AI and GenAI are reshaping telcos in our full blog post.

Moonshot Catalyst Showcases Promise of Federated Edge Computing for Connected Vehicles

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Netcracker and a host of partners are gearing up for a demonstration of an innovative Moonshot Catalyst project, to be showcased at DTW Ignite in Copenhagen. Led by Catalyst Champions Toyota and Vodafone, this initiative tackles the complex technical and business challenges that automotive OEMs face when deploying advanced applications for connected and autonomous vehicles. Explore the full details of the Moonshot Catalyst project and its impact on connected vehicles in our latest blog post.

Netcracker Demonstrates Leadership in AI, GenAI and Automation at FutureNet World

Netcracker Will Highlight How Its AI-Driven Automation Solutions Bring New Levels of Agility and Cost Efficiency to Telecom Operators. Netcracker Technology will spotlight its advances in AI, GenAI and automation to drive operational efficiency at FutureNet World in London on May 7-8. Netcracker’s AI-driven automation solutions combine orchestration functions with AI/advanced analytics to drive hyperautomation across multiple technology domains, accelerating the path to autonomous networks and greatly improving agility and economics for telecom service providers. Learn more about Netcracker’s AI-driven automation solutions showcased at FutureNet World.

Netcracker Receives AI Excellence Award for Customer Experience and Digital Transformation

Netcracker’s AI and GenAI Solutions Recognized by Business Intelligence Group for Connecting the Power of AI With Telco Data to Deliver Exceptional Value. Netcracker Technology announced today that it has received the 2025 Artificial Intelligence Excellence Award in the Telecommunications category from Business Intelligence Group. The awards program celebrates innovators who are working to solve current problems and challenges by leveraging this powerful and evolving technology. Netcracker AI & Data Analytics is designed to help operators make better data-driven decisions, deliver superior experiences and improve productivity. Netcracker also provides a number of out-of-the-box scenarios that customers can immediately put into practice, further streamlining the transformation process. For more details, click here.

GCI Collaborates With Netcracker for Modernized BSS/OSS to Enhance Customer Experience, Improve Business Agility and Enable New Business Models

Leading Telecommunications Operator in Alaska Will Benefit From Continued Partnership Using Industry-Leading BSS/OSS Platform. Netcracker Technology announced today that GCI, Alaska’s largest communications provider, has extended its partnership with Netcracker to improve the operator’s customer, revenue and operations management systems. These capabilities will deliver a superior customer experience, reduce operational costs through managed services and bring services to market more quickly through an automated and streamlined fulfillment and provisioning process. To read the full article, click here.

On Video: Sue White Discusses Emerging Opportunities for Satellite Communications

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In this Frost & Sullivan webinar, Sue White talks about advancements in satellite communications and how they are helping to shape the future of connectivity and bridge the digital divide. watch the full video here.