Posts

Netcracker and Swisscom Win TM Forum Excellence Award for Pioneering Autonomous Operations Program

Swisscom’s Successful Creation of Autonomous Network Domains to Accelerate Growth and Maximize Agility Recognized With Impact & Innovation Award During DTW Ignite in Copenhagen. Netcracker Technology announced today that, along with its customer Swisscom, it has received the TM Forum Excellence Award for Impact & Innovation during DTW Ignite in Copenhagen. The joint entry was recognized for Swisscom’s groundbreaking operations transformation, which the operator embarked on to create more value for its customers and shareholders and drastically cut service delivery times. Learn more about how Netcracker and Swisscom are driving innovation in autonomous operations.

Netcracker Receives TM Forum Moonshot Catalyst Award for Groundbreaking Monetization Model for the Automotive Industry

Netcracker, Toyota, Vodafone, NTT Data and Other Partners Collaborated on Sophisticated Applications to Enhance Connected Vehicle Experiences and Create New Revenue Opportunities. Netcracker Technology announced today that it has been recognized, along with partners including Toyota, Vodafone and NTT Data, for a revolutionary TM Forum Moonshot Catalyst project focusing on the complex technical and business challenges that automotive OEMs face when deploying advanced applications for connected and autonomous vehicles. Explore the full story behind this recognition and innovation here .

Building a Data-Based Foundation for AI Strategy

Image
As AI-powered solutions become crucial for telecom operators, it is important to ensure the right data is in the right format for positive results. By focusing first on their digital transformation goals, CSPs can confidently implement AI strategies to improve their businesses. Homebuilders have long recognized that the structures they are building depend first on creating a strong foundation. The same can be said of CSPs, only in this case, that foundation takes the form of data instead of concrete. As CSPs look to modernize their IT systems, one of the key goals is to leverage their vast networks and customer data assets to improve operating efficiencies and customer service and create new revenue opportunities. Learn more about how telecom operators can build a strong data foundation to drive successful AI strategies .

Netcracker and Its Customers Discuss the Importance of AI and Automation in Driving Exceptional Experiences at DTW Ignite

Netcracker’s Strong Partnerships Take the Spotlight During Stage Talks With Odido, Telenet, TELUS and Virgin Media O2, on Modernizing IT Systems to Gain Agility and Efficiency. Netcracker Technology announced today that it will showcase its unrivaled approach to providing versatile AI-driven solutions for communications service providers during DTW Ignite from June 17-19 in Copenhagen. Discover how Netcracker is transforming the telecom industry with AI-driven solutions and strategic partnerships at DTW Ignite .

Netcracker and e& UAE Win Excellence in Service Orchestration Awards From FutureNet

Awards Recognize Successful Outcomes for Operator in Operational Efficiency, Time to Delivery and Customer Experience. Netcracker Technology announced today that it has received FutureNet World and FutureNet MENA awards for Service Orchestration with its customer e& UAE. The awards, which were presented in London and Dubai during events in May, recognize the most innovative automated service orchestration solution. Learn more about this award-winning collaboration between Netcracker and e& UAE.

C Spire Leverages Netcracker’s GenAI Capabilities for Improved Customer Experience and Operational Efficiency

U.S. Communications Service Provider Upgrades to Latest Version of Netcracker Revenue Management to Benefit From AI Features That Automate the Bill Explanation Process. Netcracker Technology announced today that long-term customer C Spire has added the advanced capabilities of the Netcracker GenAI Telco Solution to its implementation of Netcracker Revenue Management, enhancing the service provider’s billing care experience and driving automated care operations. Learn more about how C Spire is transforming customer experience with Netcracker’s GenAI Telco Solution .

Has Agentic AI Displaced Generative AI for Telcos?

Image
After 3+ years of GenAI focus, Agentic AI has seemingly taken over in 2025 – or at least become the most fashionable AI iteration. However, the reality is that when you give GenAI the right tools – it actually is Agentic AI. Let’s explain. Discover more about how Agentic AI and GenAI are reshaping telcos in our full blog post.