How CSP Partner Ecosystems Can Succeed with B2B2X Business Models

A next-generation BSS/OSS, including cloud support, automated partner onboarding and end-to-end service lifecycle management will be critical for a diversified business.

Telcos that want to diversify their business strategy towards digital services will face dramatically different value chains than in their traditional business. The partner ecosystems involved are more complex and have many more dynamic elements than anything CSPs have participated in previously. This presents a struggle for the software architectures currently in place to perform service delivery, revenue management and even the ordering and fulfillment of services. In addition, many digital service markets are still in their early stages, and there is no guarantee that current value chains will look the same in a year’s time. Read More