Hyper Automation Comes to Telco Networks


As CSPs undergo transformation, end-to-end automation from sales lead to the network is high on their list of critical functions.

By many accounts, we are halfway along the timeline from “un-automated” to “near-complete” automation in all parts of the telco. Today, much of the activity within telcos is focused on several key areas:
  1. Automation of the network
  2. Automation of the lead-to-cash cycle for new digital products
  3. Improvements in customer and agent experience via automation in the contact center
  4. Marketing automation for campaign delivery
  5. Automation that will enrich new products and make them attractive to increasingly automated enterprise customers. Read More

Location: United States

Comments

Post a Comment

Popular posts from this blog

Netcracker Wins Gold Stevie Award in 2024 International Business Awards Program

Image
Netcracker Technology announced today that it has received a Gold Stevie Award for the Netcracker Digital Satellite Solution in the 21st Annual International Business Awards Program. Netcracker was the only company to receive a Gold Stevie award in the Telecommunications Product category. The recently launched Netcracker Digital Satellite Solution combines real-time operations with flexible monetization and digital engagement to transform satellite communications, allowing operators to capitalize on the opportunity for advanced and affordable communications. The Gold Stevie – the highest recognition in the awards program – showcases Netcracker’s commitment to continuously delivering new products and solutions for the rapidly changing industry. Click Here to Read More.
Read more

Netcracker Honored With Frost & Sullivan Global OSS/BSS Industry Leadership Award

Analyst Firm Recognizes Netcracker’s Proven Track Record of Delivering Innovative Solutions to Customers and Prioritizing Evolving Industry Needs Netcracker Technology announced today that it has received Frost & Sullivan’s 2024 Technology Innovation Leadership Award for Global OSS/BSS. This prestigious recognition acknowledges Netcracker’s excellence in best practices, culture of creativity and continuous innovation for customers, according to the analyst firm. In the rapidly changing telecommunications industry, CSPs find themselves requiring new and updated tools to provide superior service to all types of customers. Netcracker’s suite of cloud-native solutions, including the flagship Netcracker Digital Platform , sets the pace for customers to move quickly as the industry changes, allowing them to seize monetization opportunities and expand into new markets with ease. Click here to read more!
Read more

Using Next-Gen BSS to Transform Telcos to Techcos

Image
As technology continues to evolve, CSPs can keep up with new demands by ensuring they are using a modern and agile BSS. The telecom industry is facing evolving requirements to accommodate new and enhanced technology, such as 5G and IoT. With their existing BSS, many telcos are unable to keep up with the pace and scale of new product launches. By upgrading their existing systems to be more modern and agile, CSPs can ensure they are prepared for future opportunities as they transition from telcos to techcos. Netcracker’s portfolio of cloud-native solutions is designed to provide the support and features needed to ensure a smooth transition from telco to techco, so CSPs can stay on top of industry changes and seize new opportunities. Click here to read more.
Read more