Netcracker Technology

Netcracker Digital Platform Provides Comprehensive BSS/OSS for CSPs The newly launched Netcracker Digital Platform brings together a full range of business and network operations functions for CSPs in one suite that is available in a variety of deployment models, including SaaS and private, public and hybrid clouds.Click here to read the full blog.   

The transformation to a digital service provider requires new thinking around hybrid OSS models, the delivery of business services and connecting with customers at every point throughout their lifecycles. Read More    

Operators must innovatively automate provisioning and inventory systems to meet the shifting needs of 5G networks and users. All the normal challenges of 3G or 4G site selection, such as planning permission, coverage and legal contracts, still need to be addressed while managing the greater complexity of 5G ecosystems. Read More    

Fast and agile OSS is critical in today’s market. It is emerging as a cornerstone of all business needs and a crucial competitive differentiator. As large scale trends shift the industry, OSS is being forced to adapt. Here is a look at several trends that are having substantial impacts and how OSS is adapting to their effects. Read More  

Communications service providers realize they have a problem with customer satisfaction, and to turn things around they are changing their attitude and taking steps to improve perception. Customer care, customer experience and customer engagement are just a few of the terms thrown around as the industry collectively searches for ways to unravel the mysteries of what makes customers tick and how to please them, and with good reason. CSPs historically rank near the bottom of surveys examining customer service. Read More