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Showing posts from July, 2022

Zain Redefines the Customer Experience

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With a mission to equip businesses, residents and the government with the latest technologies, Zain KSA and Netcracker work hand-in-hand to provide customers with a differentiated experience. Zain KSA was the first operator in Saudi Arabia to launch 5G, which reaches almost three-fourths of the population of the country. To realize its vision of a hyper-connected 5G world, Zain KSA initiated a multi-pronged approach that included a large digital transformation project to turn its legacy BSS into a unified and 5G-ready digital ecosystem. This includes providing reliable support for the next wave of innovation, including IoT, robotics, AI/ML, blockchain, big data, drones and augmented reality (AR). Read More

The Future of BSS is Open, Configurable and Multichannel

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Learn more about Netcracker’s point of view in a recent report written in partnership with TM Forum. The dynamic nature of today’s communications market has rid us of the days where we can accept the monolithic and rigid system architectures that powered legacy services. As markets continue to evolve, 5G becomes the norm and flexible service offerings grow essential to stay competitive, being held captive and restricted by their BSS is a CSP’s worst nightmare. Learn more.

5G Impact on Content, Media and Advertising Monetization

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  Mobile Time and Media Spending Shifts Are Key to Driving 5G Innovation 5G stands to impact monetization opportunities for a host of players across the ecosystem. For CSPs and MNOs, this affects core 5G network services, customized bundling of digital features and services, and content and advertising. However, realization of 5G potential and associated revenue opportunities will have to fall in step with network build-out, services commercialization and device seeding timelines, as well as associated advertising delivery and measurement capabilities.  Read More  

The Critical Components for CSP Operations

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A strong partner ecosystem, cloud-native infrastructure and telco-centric security will help CSPs focus on their core business while creating new market opportunities. Communications Service Providers (CSPs) want to prioritize running their business, including creating and launching new revenue-generating services and providing an unmatched customer experience. This is according to a recent report by ACG Research that looks at the critical components required by digital operations for CSP customers, employees and partners. Read More

SD-WAN Innovation Is Key to Enterprise Adoption

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Netcracker plays a critical role in SD-WAN service delivery using a standards-based approach and alignment to MEF’s LSO framework. SD-WAN is already bringing a new level of service innovation to the industry, helping enterprises to reap the benefits of lower cost connectivity while maximizing the potential for automation across the service delivery lifecycle. With a digital interface that provides ease of access to services, the business customer is newly empowered to maximize the level of control over their own services, including full visibility and assurance, along with ease of service maintenance. Read More