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Showing posts from January, 2023

6 Essential Requirements for a Digital Service Provider

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DSPs know their customers, know their networks and foster creative partnerships to deliver the best services possible. A digital service provider is a digital services such as web hosting, web design, software development, online marketing, and other related services. But regardless of how they spin it, we've noticed a trend: Of the many factors that go into digital transformation, there are six common and essential capabilities that service providers must have to successfully take on their competitors and delight their customers. Read More

Interview with José Luis Carrizo from VMO2

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José Luis Carrizo, CIO B2B IT at Virgin Media O2, discusses the company's B2B digital transformation journey and its partnership with Netcracker, as well as lessons learned throughout the process. Watch our video   

Navigating Digital Transformation Projects

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Charting the right course to digital transformation takes careful planning, preparation and optimization. Digital transformation takes most telecommunications providers into uncharted territory. The shift to software-based, virtualized networks deployed in cloud environments, coupled with the more systematic use of interactions over digital channels and the real-time automation of business processes in the back office, completely changes how service providers build networks, deliver services and engage with customers. Read More  

Research Report: Netcracker is Taking a New Approach to Virtualization

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451 Research reviews and discusses AVP and its potential to ease digital transformation and virtualization deployment. IT research and advisory company 451 Research produced a report regarding the launch of our Agile Virtualization Platform and Practice (AVP), highlighting AVP's strengths, opportunities and room for disruption. The report, authored by Research Director Sheryl Kingstone, discusses how network operators are transforming into digital service providers but are still encountering challenges when trying to meet emerging customer demands for personalized digital services. Read More

Report: For Faster Service Creation and Delivery, Be Agile

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Heavy Reading report highlights the growing need for modern programming methods and workflows to build services quickly in complex networks. Netcracker’s solutions and services enable service providers to fundamentally transform the way they operate, ushering in a new era of agility and responsiveness that is required in the digital business world. By implementing DevOps practices — that is, extensive collaboration between teams and continuous integration and support — service providers can eliminate silos and reduce the time it takes to build and deliver the products and services that their customers demand. Read More