On Video: Andrew Feinberg on Harnessing the Power of AI to Benefit Society

Netcracker Chairman and CEO Andrew Feinberg discussed the power and potential of AI and GenAI during a keynote presentation at GITEX Global 2024.
Watch the full video here.

Comments

Post a Comment

Popular posts from this blog

Understanding Digital Twins: Telco Innovation Meets Operational Efficiency

Telecommunications operators face a dual challenge: keep operations stable and simple while launching new services and experiences rapidly. Netcracker’s recent article provides a roadmap using digital twin technology. Operators can mirror their physical and logical networks, simulate services, anticipate failures and optimise outcomes; all before deploying into live environments. This capability is a game-changer for turning operational complexity into an innovation engine. Learn more by reading the full article on Netcracker’s blog.
Read more

Netcracker Cloud Solutions: Driving the Future of NetCos and ServCos

The telecommunications landscape is changing rapidly as service providers adapt to digital demands. Netcracker Cloud Solutions for NetCos and ServCos deliver the flexibility and intelligence needed to stay competitive in this new era. Built on a fully cloud-native platform, the solution offers automation, multitenancy, and seamless integration capabilities that simplify operations and accelerate innovation. NetCos gain the advantage of efficient network management and resource optimization, while ServCos benefit from agile service creation, customer experience enhancement, and rapid market expansion. This approach ensures both entities work in harmony to maximize value and growth. By adopting Netcracker’s solutions, telecom operators can embrace a modular, scalable ecosystem designed for continuous improvement, digital efficiency, and innovation leadership. Discover how Netcracker empowers NetCos and ServCos to build the networks and services of tomorrow. Visit here
Read more

Netcracker: Telecom CX Reinvented with AI & Unified Data

Telecom providers today face a critical challenge: customers expect seamless and personalized experiences across every touchpoint; but outdated systems, fragmented data, and disconnected channels often make this impossible. Netcracker solves this problem head-on with its Intelligent Customer Experience (CX) solution: a unified, AI-driven platform that brings together data, automation, omnichannel engagement and modern tools to reshape how telecoms serve customers. At the core of Netcracker’s approach is data unification: the platform consolidates information from disparate backend systems; billing, network, CRM, service logs, partner systems; into a single, real-time 360° customer view. That means every interaction, every preference, and every behaviour of a customer becomes visible, enabling deep personalization and contextualised service. Built on this foundation, Netcracker embeds AI-powered automation and intelligent agents across the lifecycle. These agents can dynamically nego...
Read more