Netcracker’s AI and GenAI Solutions Recognized by Business Intelligence Group for Connecting the Power of AI With Telco Data to Deliver Exceptional Value. Netcracker Technology announced today that it has received the 2025 Artificial Intelligence Excellence Award in the Telecommunications category from Business Intelligence Group. The awards program celebrates innovators who are working to solve current problems and challenges by leveraging this powerful and evolving technology. Netcracker AI & Data Analytics is designed to help operators make better data-driven decisions, deliver superior experiences and improve productivity. Netcracker also provides a number of out-of-the-box scenarios that customers can immediately put into practice, further streamlining the transformation process. For more details, click here.
Telecommunications operators face a dual challenge: keep operations stable and simple while launching new services and experiences rapidly. Netcracker’s recent article provides a roadmap using digital twin technology. Operators can mirror their physical and logical networks, simulate services, anticipate failures and optimise outcomes; all before deploying into live environments. This capability is a game-changer for turning operational complexity into an innovation engine. Learn more by reading the full article on Netcracker’s blog.
Leading Operator in the Philippines Benefits From Improved Fulfillment, Greater Business Efficiency and Ability to Scale Across Lines of Business. Netcracker Technology announced today that Globe Telecom, the leading telecom operator in the Philippines and regional associate of the Singtel Group, will expand its partnership with Netcracker for Service and Network Automation to achieve a higher level of operational efficiency, enabling Globe to better serve its customers with improved network performance and seamless digital experiences. Netcracker will provide various services covering support for mission-critical processes such as order fulfillment, fallout management, service quality, proactive monitoring and performance management to accelerate Globe’s business objectives, including growing its broadband business. The operator will continue to benefit from faster issue resolution and improved order processing time. Read the full article to learn more about Globe Telecom’s OSS tra...
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