Zain KSA Completes Major Digital Transformation Program in Collaboration With Netcracker

Milestone Supports High-Value Digital Experiences, Accelerates Expansion Into Adjacent Markets. Zain KSA announced today that it has completed a large-scale digital transformation program with Netcracker Technology. The complex BSS/OSS transformation across all lines of business was successfully achieved in less than three years. With the new cloud-based BSS/OSS in place, Zain KSA will further enhance customer experiences and scale up its business ecosystem and expansion across adjacent markets, including fintech, IoT and cloud computing services. The transformation also supports enhanced operational efficiencies, demonstrated through a 50 percent decrease in product development time and customer line activation time. For more details, explore Zain KSA’s digital transformation and its partnership with Netcracker.

Comments

Post a Comment

Popular posts from this blog

The Era of the Open Telco is Coming. How Should CSPs Prepare?

Image
Is it time for telcos to let go of their ‘proprietary’ mindsets and embrace a new era of openness? At the FutureNet MENA 2023 conference in Dubai, Netcracker's Head of Strategy and Portfolio Marketing Sue White joined a panel to discuss this vital question. Read More at - https://www.netcracker.com/blog/view-all/the-era-of-the-open-telco-is-coming.-how-should-csps-prepare.html
Read more

Netcracker Receives AI Excellence Award for Customer Experience and Digital Transformation

Netcracker’s AI and GenAI Solutions Recognized by Business Intelligence Group for Connecting the Power of AI With Telco Data to Deliver Exceptional Value. Netcracker Technology announced today that it has received the 2025 Artificial Intelligence Excellence Award in the Telecommunications category from Business Intelligence Group. The awards program celebrates innovators who are working to solve current problems and challenges by leveraging this powerful and evolving technology. Netcracker AI & Data Analytics is designed to help operators make better data-driven decisions, deliver superior experiences and improve productivity. Netcracker also provides a number of out-of-the-box scenarios that customers can immediately put into practice, further streamlining the transformation process. For more details, click here.
Read more

Securing Next-Generation Networks Requires Shared Responsibility

Image
CSPs and their trusted partners must come together to protect sensitive network and customer data. The telecommunications industry is not immune from the security breaches that make the news on a regular basis. Multiple databases and repositories store sensitive customer and network data, and while that information is critical to operators for generating tailored services and crafting a better customer experience, it’s also highly coveted by more nefarious entities. Read more
Read more