Swisscom Expands Autonomous Networking Capabilities with Domain Orchestration

The telecom industry is experiencing rapid transformation as operators adopt automation and orchestration to support next-generation services. For B2B customers in particular, the need for agile, reliable, and scalable connectivity has placed increasing pressure on traditional network operations. Swisscom has been actively addressing these challenges through its autonomous networking strategy. A key component of this strategy is the expansion of domain orchestration capabilities to support B2B overlay services and complex Business WAN environments. Challenges in B2B Network Operations B2B services often span multiple network and IT domains, making coordination and lifecycle management difficult. Manual processes can slow down service activation, increase operational costs, and limit the operator’s ability to scale efficiently. To overcome these limitations, operators are turning to domain orchestration platforms that enable end-to-end automation across heterogeneous environments. The Role of Domain Orchestration at Swisscom Swisscom has expanded its deployment of Netcracker’s Domain Orchestration platform to automate the management of network and IT functions. The solution provides centralized orchestration while supporting DevOps practices and standardized service workflows. By leveraging TM Forum Open Digital Architecture standards, the platform ensures interoperability and long-term flexibility across operational domains. Business Benefits and Strategic Value With enhanced domain orchestration, Swisscom can respond faster to both internal and external demands, improve operational coordination, and reduce duplication across systems. These improvements help lower total cost of ownership while enabling faster service innovation for enterprise customers. Domain orchestration also supports Swisscom’s broader goal of achieving higher levels of network autonomy, where automation plays a central role in service delivery and optimization. The official press release detailing Swisscom’s autonomous networking expansion can be accessed here .

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